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| Rado??? | Rate Topic |
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| Posted: Fri Apr 21st, 2006 08:01 pm |
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1st Post |
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Kurt Adler 3T WIS 
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I bought my wife this Rado Jubile for Christmas. It is a georgeous watch btw. She loves it, however. I noticed that it wasn't keeping time the way a watch of this calibre or (any quartz watch) for that matter. I decided to replace the battery. I opened the case-back and did what was necessary. Upon installing the last screw I noticed (or had already stripped) the screw-head. BUMMER!! I tried everything to find a new screw but no such luck. I then decided to email Rado and ask them if they would send me a replacement screw. That was two days ago. I just opened a letter from Rado and "How about that"?? There inside was 5, count them, 5 new screws. No charge either. Just thought you would like to know that Rado is definatley a company that cares!! Have a nice week-end everyone!! K;)
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| Posted: Mon Apr 24th, 2006 11:12 am |
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2nd Post |
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sleddog218 3T WIS
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Great news Kurt! There are companies out there that care!
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| Posted: Mon Apr 24th, 2006 12:31 pm |
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3rd Post |
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Tony Duronio 3T WIS 
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Now that is customer service:)
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| Posted: Mon Apr 24th, 2006 02:52 pm |
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4th Post |
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CHEEPS 3T WIS 
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Certainly nice to hear that SOME watch companies actually understand the concept of "service after the sale"! Could not have happened to a nicer guy also! Thanks for sharing Kurt! :D:D:D:D :dude:CHEEPS VOTE FOR THEEFWIDABEERD Last edited on Mon Apr 24th, 2006 02:52 pm by CHEEPS |
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