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| Joined: | Thu Jan 20th, 2011 |
| Location: | Land Of The Norsemen |
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bigrustypig wrote:Hi Johnny P,
Just my 2 cents.....granted Rolf could have first tried the PM route, the issue remains he DID NOT get the watch he paid for in full...he did not get the satisfaction from a brand he believed in that led him to part with hard earned money...and worse, the owner himself washed his hands of responsibility for a unit that went through QA/QC not 100% "ownable". Is this good for brand image?
The good thing is Carlos is reaching out and that sounds good.
Hope all's well that ends well. I feel for you, Rolf.
At this point it doesn't matter if Rolf contacted Carlos first or not only Rolf and Carlos knows. But I would say this if Rolf didn't gave Carlos the opportunity to handle this situation prior to posting his review he is wrong, he owe Carlos an apology jmo, like I said earlier only they know for sure. I'm glad Carlos is trying to work something out with Rolf.
As I have mentioned earlier in this thread, I in fact sent the PM to Carlos just after I made the infamous thread on WUS. And I take full responsibility for not having taken these issues up with Carlos via email or PM first. And for that I´m sorry. And I have also stated that to Carlos (but through a middle man on Carlos´request due to alleged language challenges) , and also in this thread. So when I made a comment about all involved parties probably have learned a thing or two after this mess, also included myself, that was in fact what I meant. But having said that, I really don´t think we would be anywhere different if I started with a PM/email. But again, hind sight being 20/20 I agree that I should have done it privately first, no problem there:0) And hopefully I won´t have this problem with future purchases, but if so ...a PM first is the way to go (before letting out the dogs)
Last edited on Wed May 18th, 2011 03:22 pm by FnuSnu99