View single post by ericf
 Posted: Tue Feb 7th, 2012 05:09 pm
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ericf



Joined: Fri Mar 23rd, 2007
Location: Chicago Burbs, Illinois USA
Posts: 388
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This whole Bronze fiasco is unreal........Really amazing that all of the sudden the bomb drops and all of the smaller brands sourcing from suppliers gets this news dumped on them....I own a Bronze Anonimo and Im guessing its the real deal since they were one of the first to do bronze.......famous last words....

That said, I don't own any micro brand pieces so this doesn't apply to me, but I really applaud how many of these smaller brands are handling themselves and treating their customers......

The one thing i wish the big guys would take from this is how customer service really can be handled even in difficult PR nightmare types of scenarios.