View single post by Nighthawk
 Posted: Thu Sep 24th, 2009 01:01 am
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Nighthawk

 

Joined: Mon Dec 11th, 2006
Location: New Jersey USA
Posts: 81
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Can't say I've had that sort of experience with Movado. I bought a Series 800 watch that fit, but really needed another link in the bracelet to be comfortable. The salesperson at the Movado store provided me with the service center number and offered to assist me in getting the links if problems arose. I called the service center, provided them with the numbers on the back of the watch and information about the sale and they offered to send two links free of charge. The links arrived as promised and on time, and after 20 minutes worth of work,  I'm really enjoying the watch.

Sorry your experience wasn't as positive.