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| Joined: | Wed Mar 19th, 2008 |
| Location: | Richmond, Canada |
| Posts: | 1209 |
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Usually the repairs would take about 2-3 weeks
on average. This has now been increased to
6-8 weeks due to supply and shipment of parts.
A customer had to notify his lawyer just
to get the watch back from warranty service,
that is how this situation has gotten to this point.
I was fortunate enough to avoid this
confrontation because the watch was
delivered to us by the afternoon.
I love being in sales,however this situation
could have been eliminated.
Cheers,
Simon