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| Joined: | Sun Apr 23rd, 2006 |
| Location: | NorthEastern, Wisconsin USA |
| Posts: | 15957 |
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So, be patient, be impatient and keep on them. Hope this is resolved to your satisfaction and darn soon too.
Pax
| View single post by Paxman | |||||||||||||
| Posted: Sun Aug 27th, 2006 10:12 am |
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Paxman
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Tony, I sent my DOA Magico in per SWI's instructions. they received it on 8/2/06 and I had it back on 8/16/06. So that's been my experience. Of course, I had the customer service manger's name and email and rode him a bit and copied Lior on most everything so that pressure would come from both ends. My take was that a new watch DOA should be resolved ASAP and it seems they agreed. and yest they fixed the original in my case and I dare say that Magico ain't no Vostok. Strangley enough a day before the watch returned I got a return phone call from a voice mail I left the day the watch arrived DOA. If I had waited for that call... So, be patient, be impatient and keep on them. Hope this is resolved to your satisfaction and darn soon too. Pax
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