View single post by IW
 Posted: Mon Sep 11th, 2006 10:05 pm
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IW



Joined: Mon Apr 3rd, 2006
Location: Huntington, New York USA
Posts: 1400
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 As a retailer, I would expect the customer to let me know, and I would do whatever you wanted; refund, new watch, exchange for something else (with a discount of course to keep you happy)

So, I say you ask him/her to take it back. If he/she does, they are worthy. If not, you know to stay away in the future.

Strictly by the book, the vendor is done with the transaction and has no other liability. They delivered the product and repaired it as well. . . but if they want to keep you and get your referrals, they'll keep you happy. (that's what I'd do)

Marc