View single post by rws in nc
 Posted: Sun Oct 22nd, 2006 06:42 pm
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rws in nc

 

Joined: Wed Sep 6th, 2006
Location: North Carolina USA
Posts: 38
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 Ken:  Right on.. the biggest hangups that I had was.. it took 4 months.  They ordered parts from Switzerland and either received the wrong thing or ordered the wrong thing.  Of course when the parts finally arrived, I was queued.  When it was my turn in the repair shop, they discovered it was the wrong part and had to go through the reordering process... again. 

The other big complaint that I had was when I called to get a status, I was told by the rep that he would call me back before 7:00 (his quitting time).  Never got a call.  This happened three different times by three different reps.

But, you are correct. At least when I got it, there was no NEW damage. 

Consequently, my episode with Invicta repair retains its position of being the absolutely worse experience with a Repair department, to date.