View single post by Johnny P
 Posted: Wed Nov 30th, 2005 08:46 am
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Johnny P



Joined: Thu Nov 3rd, 2005
Location: USA
Posts: 1783
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 I recently had a minor issue with my Doxa Coppa watch; I purchased this watch two years ago. So I wrote Doxa stating what was wrong, and ask for there advice.  I had a quick reply from them, to send the watch back ASAP at there expense. They provided the FedEx account number.  I was in shock, was expecting some bulls&!t line. LOL Dropped off watch at FedEx on a Wednesday they received it Friday morning (Colorado to Swiss).  At the time I was thinking, won’t see that watch for at least a month.

 

Monday the FedEx truck showed up at 10:00 am, I sign for the package wondering what was in it, and to my surprise it was the watch. (Two weeks later)  Fixed, and looking good. I can’t believe all of this was done without any hassle; they paid for all shipment cost, and sent an apology letter for the inconvenience. Does anybody know off another watch company that provides this kind of service?

 

Johnny:D:D:D:D:D

 

Last edited on Wed Nov 30th, 2005 08:48 am by Johnny P