View single post by Matt V
 Posted: Thu Jul 5th, 2007 12:09 pm
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Matt V

 

Joined: Wed May 30th, 2007
Location: Twin Cities, Minnesota USA
Posts: 104
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No big deal and it looks worse than it actually is; get a new bezel insert and glue it on. Your reseller should be able to get you the part and they aren't big $$ (unless you own a Rolex ;) ). Just make sure to properly clean the surface before applying the glue (remove all of the old glue and keep it dust/fat free).

A good reminder to always make sure to rinse your watch in clean tap water after you had it on the pool (chlorinated water) or shower/bath (something you should never do because of the temperature and chemicals in shampoo).

Not sure why anyone would think a warranty would cover a scratched or lost bezel inlay (warranty typically pertains to quality of material and workmanship); an inlay could fall off if the glue was disolved by chemicals or salt (seawater) or mechanical stress (you may have hit something inadvertantly or got it stuck somewhere without noticing which may have ripped it off without your knowledge or the watch/inlay/glue went through an extreme temperature cycle) and both would be the users or owners responsibility.

I can tell you from experience that to remove an inlay in order to replace it can be tough and frustrating as they usually sit very tight, but under the right (wrong) circumstanzas  I can see it happen (e.g. watch heated up in the sun / solar load and all the metal parts hot and expanded, than exposed to cool water and the metal and glue contracting at different rates, a tiny hit on the inlay may just be enough to loosen it from the glue).

By the way, many brands these days use glued on bezel inlays, Rolex e.g. has "friction" (pressed in) inlays and both methods have their advantages/disadvantages).

Cheers

Matt