View single post by Trimix
 Posted: Fri Apr 4th, 2008 12:39 am
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Trimix

 

Joined: Sun Mar 30th, 2008
Location: Houston, TX
Posts: 11
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I decided to Email them and ask a few question about my pre-order, here is what ZINEX rep told me......here is the actual Email.....


From: ZINEX WATCH
Date: 4/3/2008 9:28:48 PM
To: Steve.......
Subject: Re: My pre-order Nitrox
 
Hi Steve....thanks for your Email......
 
The Nitrox shares the same case with a couple of other brands I belive, we had an oppourtunity to purchase 100 of these last year from a distributor, we felt the watch had the charecteristic of a classic design in particular the bezel, this is a high quality machined 316 case that is well made, with double O'ring heavy internal wall thickness and great feel once it is on the wrist. I am a hardcore diver myself and I can see there are few things that this case is lacking such as a crown guard, perhaps a lum point on the bezel, but overall we think it is still a very nice diver. We had to completley take it a part, use the main body and steel housing that holds the movement, creat a brand new mold for the stainless steel back case with our specification, creat a new set of mold for the hour, minute and second hand due to specific dial size, new dial design ( ZINEX exclusive ), we also had to source a heavier higher quality with brush finish SS screw linked bracelet for this case to match the estatic appearance of the case. So a significant amount of work and funds has gone into developing the Nitrox and we are very happy with the final result. This is why we could have pictures of the watch already available since we had the case. Please rest assure when it is completed it will be as attractive as the pictures you have seen so far, it will be a substantial piece we assure you. If for any reason you feel it's not what you wanted, please rest assure you can return it for a full refund according to our policy. We want to make sure you love your Nitrox.......
 
 
Kind Regards,
 
Joe.....
 
Zinex Watch......

I really like their return policy and their CS sofar....