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Tony Duronio 3T WIS 
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Going on week 5 on this one that i sent to SWI for repair They are still in the 6-8 week repair time frame, but for a $150 watch, I just assumed they would have sent out a new one....I know..never assume. Can it really be worth the time to have a guy fix the thing?? Attachment: J170767_400.jpg (Downloaded 49 times) Last edited on Sat Aug 26th, 2006 05:52 pm by |
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oagaspar Site Founder 
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Not a Mistake Tony so don't feel bad Buddy!...it's just bad habits like the Slop Slap that are hard to break  I just hope Lior isn't picking up any Bad Habits himself lately |
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Tony Duronio 3T WIS
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Makes me wonder O:( |
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mcwright Admin 
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What's wrong with it? (the watch) My average turn around with SWI has been 4-6 weeks. And, I have sent in a DOA watch, got it back DOA, and finally got another watch on a third try. I was ok overall with the process, but it did take quite awhile. Sent in my Corum Trap. for a new battery and it was about a month each time. As a comparison, my wife has two friends that both bought watches from Nordstroms. The battery died in one and the other had a problem with the bracelet coming off (i.e. broken lug pin). I was dumbfounded when they both told me that Nordstroms gave them a 6-8 week lead time to make these "repairs." So, I wound up helping one buy a new watch to hold her over until her other watch came back with a new battery. puke.gif |
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Tony Duronio 3T WIS
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Mike, It was DOA on arrival. Would not run:X |
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Paxman 3T WIS 
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Tony, I sent my DOA Magico in per SWI's instructions. they received it on 8/2/06 and I had it back on 8/16/06. So that's been my experience. Of course, I had the customer service manger's name and email and rode him a bit and copied Lior on most everything so that pressure would come from both ends. My take was that a new watch DOA should be resolved ASAP and it seems they agreed. and yest they fixed the original in my case and I dare say that Magico ain't no Vostok. Strangley enough a day before the watch returned I got a return phone call from a voice mail I left the day the watch arrived DOA. If I had waited for that call... So, be patient, be impatient and keep on them. Hope this is resolved to your satisfaction and darn soon too. Pax |
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eddiejack 3T WIS 
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What is SWI?Help out us newbies.face5.gif Thanks EJ |
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IW 3T WIS 
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Next time buy from Island Watch!!! (just kidding, you got a killer deal on an awesome watch) Tony Duronio wrote: Going on week 5 on this one that i sent to SWI for repair |
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Paxman 3T WIS
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eddiejack wrote: What is SWI?Help out us newbies.face5.gif Thanks EJ A vendor which owns several brand names and pushes a lot of wares on SlopNBC. Here's a link: http://www.theswigroup.com/ Pax |
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Tony Duronio 3T WIS
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IW wrote: Next time buy from Island Watch!!! (just kidding, you got a killer deal on an awesome watch) Believe me buddy...I will. congrats on the new addition:) |
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Tony Duronio 3T WIS
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Paxman wrote: Tony, I sent my DOA Magico in per SWI's instructions. they received it on 8/2/06 and I had it back on 8/16/06. So that's been my experience. Of course, I had the customer service manger's name and email and rode him a bit and copied Lior on most everything so that pressure would come from both ends. My take was that a new watch DOA should be resolved ASAP and it seems they agreed. and yest they fixed the original in my case and I dare say that Magico ain't no Vostok. Strangley enough a day before the watch returned I got a return phone call from a voice mail I left the day the watch arrived DOA. If I had waited for that call... Mark, Can you PM me Liors e-mail address? Thanks:) |
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