|
|
| Welcome to 3T! Please take the time to register and join in on the friendly,knowledgeable watch talk.Please note that not all registrations will receive an immediate activation e-mail.Those who do not receive an immediate notification will be activated manually within 48hrs. by an admin. without an e-mail activation url sent to you,you may then sign in using your username and password,if you feel there is a problem please e-mail us at timetechtalk@hotmail.com and include your name and username and we activate your account.Thank You! |
| Moderated by: 3T | ||
| Author | Post | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|
|
dmarcus48 3T WIS 
|
Well after much hassle (due to Fedex, NOT Halios). I finally received my two Lagunas. I got the black bezel and my newly minted son in law got the grey bezel. They were shipped via Fedex ground on 6/22, supposed to be delivered in far away NJ on July 1st????? Fedex is it REALLY that far. Anyway Jason (halios) supplied the two tracking numbers. I went into work last Friday all excited expecting the two watches, I was watching their progress across the USA and when they got to NJ, the boxes got split up, the Fedex guy comes, and there's only one box. So I open my one box and I'm drooling over my Laguna and I realize that the bezel doesn't turn, I write to Jason and he is baffled, he says (and I believe him) that he checked the watch before he shipped, he gave me the option of a refund or he'll ship another watch overnight, but I won't get it until Wednesday because of the holiday. Back to Friday and the elusive grey bezel, I called Fedex and they say "not to worry, the other box is probably on a trailer and will be delivered on Tuesday. Tuesday comes and the status hasn't changed. I put a trace in and they tell me to call in 24 hours. I call and get transfered to the tracing agent and he tells me the watch is gone, either I or Jason can put in a claim. I write to Jason and tell him the story, a couple minutes later HE CALLS ME AT WORK!!!! Now that's customer service!!! Again gives me the option of a refund or he'll ship the watch overnight. I take the watch and this morning I get the watch. Here's some pics. Black bezel (really kind of a charcoal grey):  Grey Bezel (didn't want to take the wrapping off, let my son in law do that):  and the beautiful box:  Hope you enjoyed my story. |
|||||||||
|
kestrel131 3T WIS
|
I'll enjoy it more when I stop by and pick up my watch! |
|||||||||
|
dmarcus48 3T WIS
|
LOL, I'm sure you will! |
|||||||||
|
Builder360 3T WIS 
|
Sorry for the delivery mess but nice Halios. Loved that unit the first time I saw it. Enjoy it! Sounds like Jason really took care of you too. It's great the way these boutique shops take care of customer's. Wish everything was like that. |
|||||||||
|
dmarcus48 3T WIS
|
Jason had to spend a fortune in Fedex bills, I hope they reimburse him for the hassle. |
|||||||||
|
Paxman 3T WIS 
|
Nice story and testament to excellent customer service, but I have learned nothing about the watch. |
|||||||||
|
joecb 3T WIS 
|
Great looking Halios, Demarcus.. very nice beveling on the outside of the lugs... love the dial and internal rotating bezel... congrats... what movement is in it and whats the the WR rating. |
|||||||||
|
Hammerfjord Moderator 
|
Nice blend of vintage and actual design! Congrats! |
|||||||||
