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 Posted: Mon Feb 11th, 2008 01:26 pm
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IW
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I'm not hiding anything, nor intended to. Yup, that's me. Authorized US retailer for Orient Wristwatches.

No, its not an excuse to sit on the watch for 2 months. That isn't right, no matter who it is.

I'm not gonig to comment anymore in this thread for it is going the wrong way.

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 Posted: Mon Feb 11th, 2008 01:35 pm
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KenC
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OldeCrow wrote: O
I appreciate all the comments and thoughts on the matter!

For the record I did make arraingements to return the watch to the seller first but Mark offered to fix it before I had actaully taken any action.
I still woudn't have sent it back to the seller because it would have had to go back to the UK at my expense so at this point I was poised to buy a parts watch in case I needed it for repairs.

I also want to take a moment to clarify IW's post for anyone who wasn't paying close attention, IW is a retailer for Orient, he buys them from the guy I sent mine to for repairs, His motives for defending the brand are financial and not purely humanitarian.  The tone of IW's post certainly drums up sympathy for the Distributor but still doesn't explain why it's OK to camp on a watch for two months and send it back without repairing it.





Crow...I hear you, and the CSR SVC from the distributor is exactly the issue I was trying to address.  I like Orient Watches, and I think Island Watch is a quality dealer.

In the same vein, I also think Orient Watch has done itself and the US market a disservice in the selection of their US Distributors...Puritime made a commitment and utterly failed to meet it, pure and simple!

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 Posted: Mon Feb 11th, 2008 01:49 pm
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oagaspar
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Well it seems this thread is turning imho.....I personally choose those I buy from carefully and have never gone solely on lowest price but more on best service and for this reason I buy from Marc/IW if it is an Orient or most any brand he carries....he stands behind his merch 100%hand6.gif I am not defending Marc nor do I receive compensation from him as his existance on this forum is based solely on our long friendship and my experience in dealing with him so since this has turned into a who's defending who thread and the only parties I know involved are Crow and Marc I am debating closing this thread before it get's ugly so Please let's keep it on topic and respectful of others.....I  believe Chris and his anxiety he sufferred at the hands of Orient also based on our friendship as he is one of the good guys as well as being a very knowledgeable WIS I have turned to on many occasions for info and help and agree he shouldn't have had to go through all the BS he did...so let's all learn from this and move on as friendsthankyou.gif

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 Posted: Mon Feb 11th, 2008 06:46 pm
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OldeCrow
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Marc I am so sorry, I got up and kicked you in the teeth first thing this morning before I had my coffee.
I don’t think anybody here will dispute the Quality of Orient watches or the Character of either Marc or Mark being discussed here.
This really never was about whom I bought it from, who sells what or who services what, It was just (supposed to be) a “bitch session” about going without a watch for two months only to get it back just as broken and then find out even Little IW could have fixed it just by banging it on the kitchen table a couple times.
I should have worded my first post better to begin with and we probably could have avoided all the "hemming and hawing".  
 
Group hug!happy1.gif

@Ken

Ken I vaguely remember you had a bad experience talking to the other MarK.
whatever bad vibe you got from him aside our Marc eluded to the very nasty politics involved when it comes to doing business with Orient Japan.

I would encourage you to consider that I know most of the problem with Orient distribution is Orient Japan not our Distributor.

The bottom line is Orient Japan is in control of what they send to the US market.
So far they have been unwilling to send us anything but the cheap stuff. They almost mustered the courage to roll out the Orient Star line a couple years ago and at the last minute chicken s*&ted out. (thats right and the US distributor is still sitting on a couple boxes of Orient stars too)
There may have been some pressure from Seiko to back off so they could roll out some of their high end stuff instead or somebody may have just had bad gas and decided it was a bad omen.

This speculation is worthy of it's own topic entirely though so I will stop now..

Last edited on Mon Feb 11th, 2008 07:09 pm by OldeCrow

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 Posted: Mon Feb 11th, 2008 08:18 pm
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hucky
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Anybody got the correct time

snoopy1.gif

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