View single post by Or Ology
 Posted: Wed Nov 30th, 2005 05:40 pm
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Or Ology

 

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 What most businesses don't get is how to generate goodwill toward and loyalty from customers. It's not about making money; it's about human decency. If you treat your customers the way you would hope to be treated, they will NEVER forget it. Most businesses just don't understand this concept.