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Tony Duronio
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I got this STUPID response from Zodiac a little while ago. I inquired about buying a bracelet for my Oceanaire, here is there reply:

Thanks for your email!

 

Unfortunately we are unable to change the original design of our watches.   If the watch was manufactured with a polyurethane band, we can not place a stainless steel one on it.

 

Sorry we couldn't assist.

Zodiac

 

Is there really a difference in the cases of the Black and Yellow that come on a bracelet??? I see nonemistake.gif or am i mistaken?

romano
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sounds like a customer service drone script email.  I don't see case differences at least not that are obvious on my Seadragon. Don't see why Oceanaire would be different.

hucky
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email them back and ask if they have any Illegal Aliens working for them subtlelaugh.gif

captobvious
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Got the same response when I tried to get a bracelet for my Oceanaire.  I even replied that they were the same case but they would not sell me a bracelet.  I tried having a retailer order me one with no luck.  I was totally unimpressed with Zodiacs CS.

Tony Duronio
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Thanks for the info guys:)..........baffoons:X

Paxman
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Wow that's a pisser!! face4.gif

DEMO
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Tony that is ridiculous, what kind of non-response is that! I agree their CS is bulls**t. I don't really think they have a grip on reality in their CS department.

I have the black dial Oceanaire on the bracelet, bought it that way. I called Zodiac to order the rubber dive strap for it. The guy on the phone told me it was $48.00 + shipping, I asked him to double check his price. He said "oh yeah, that is the price". I said I'll think about it. I called back a couple days later and talked to a woman there inquiring about the strap again and she says it's $24.00 shipped. face4.gif I purchased it on the spot!

Try calling Zodiac directly, If I remember correctly their US office is in Texas.

Good luck. ;)

Tony Duronio
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DEMO wrote: Tony that is ridiculous, what kind of non-response is that! I agree their CS is bulls**t. I don't really think they have a grip on reality in their CS department.

I have the black dial Oceanaire on the bracelet, bought it that way. I called Zodiac to order the rubber dive strap for it. The guy on the phone told me it was $48.00 + shipping, I asked him to double check his price. He said "oh yeah, that is the price". I said I'll think about it. I called back a couple days later and talked to a woman there inquiring about the strap again and she says it's $24.00 shipped. face4.gif I purchased it on the spot!

Try calling Zodiac directly, If I remember correctly their US office is in Texas.

Good luck. ;)

I'll give it a try...thankyou.gif


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